Shipping

  • Please allow 2-4 business days for the product processing. 
  • Shipping 10-30 business days (exclude weekends or holidays).
  • Oversize item delivery can take up to 6 weeks. Oversize item will be indicated in the product description.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
  • Please note that the tracking number will NOT become active until your package has arrived in your country.
  • If an order need to be forwarded to a new address that is different than the one provided at the checkout after the order has been shipped, customer will be responsible for the additional redelivery/forwarding fee.
  • You will be responsible for paying for your own shipping costs for returning your item due to the reason other than product defects. Please note that we do NOT provide a return label. All returns should be sent to the warehouse it came from, meaning warehouse in China or other international locations. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Countries/Regions Eligible For Limited Time Free Shipping (Valid until June 31, 2021) 

United States, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, Vietnam, Czechia, Estonia, Romania, Taiwan, United Arab Emirates, Cyprus, Cambodia, Hong Kong SAR, India, Laos, Mongolia, Pakistan, Sri Lanka, Azerbaijan, Bahrain, Jordan, Kazakhstan, Kuwait, Lebanon, Oman, Qatar, Uzbekistan, Belarus, Guyana, United States (Puerto Rico) and most EU countries. 

Additional Countries/Regions We Can Deliver To: ($6 Standard Shipping) 

Peru, Ecuador, Argentina, Costa Rica, Guatemala, Panama, El Salvador, Chile, Colombia.

If your country/region is not on the above list, please contact us at support@sanfrenchie.com or chat with us online.